Our Values

Craven Dunnill Jackfield is a company built on integrity and committed to quality.

Our values matter to us, and provide the benchmarks against which we measure ourselves.

This is the core of our company, and to us, it is more than a business.

Exceptional Service

We take customer service very seriously. At Craven Dunnill Jackfield we put your needs first, and continually strive to exceed expectations. We aim to deliver an experience worth talking about, every single time.

We have an experienced team of customer service advisors who are on hand to assist with your specific enquiry, whether its face-to-face, online, or on the phone.

Premium Products

As the leading manufacturer of traditionally-styled, encaustic tiles in the World, we are committed to making encaustic and geometric floor tiles to the highest standards, using traditional techniques and materials.

Our products represent quality. And more than that, it is an ethos throughout the organisation. We have an appreciation and understanding of high-quality products, and that is recognised across everything that we do.

Our floor tile production team are second-to-none in the production of plastic pressed encaustic tiles and traditional gauge, square edge, unglazed geometric floor tiles.

Sustainable Action

At Craven Dunnill Jackfield, sustainability is more than just a buzz word; taking a proactive stance to sourcing from suppliers with a green agenda and certified credentials. We also strive to support and enhance our local communities and promote sustainability through our supply chains, operations, and day-to-day behaviours.

As part of an ongoing commitment to saving the environment’s valuable resources, the company has made significant investments in reducing its carbon footprint:

  • All heating boilers at Craven Dunnill head office have been converted to biomass fuel, a sustainable fuel source estimated to save 240 tonnes of CO2 emissions per year
  • Installation of 496 photovoltaic solar panels on top of our warehousing units, generating an annual output of 112,000 kWh of electricity
  • Display lighting replaced throughout with low-voltage, energy efficient LEDs, saving an additional 80,000 kWh per year